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The Trouble with Tools
This post is a collaboration between Eric Sessoms at MyCustomerCloud & Nicole Radziwill. Everyone knows what a tool is. We use tools all the time, every day. Hammers to drive nails… cars to drive...
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Making Quality Standards a Collaborative Game
Hello again! I haven’t written in a while – suffice it to say, productivity cannot be achieved without sound mind, heart, and body. I’ll write more about that theme during the upcoming year, because...
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How Not to Deliver on Your Mission
I’m sitting here in my hotel room at the Rex Hotel Jazz & Blues Bar in downtown Toronto. It could have been an amazing experience… even though the room itself is tiny, the bed is functional but...
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